Privacy Policy

Introduction

This Privacy Policy explains how CraftingHR Software Solutions LLP ("we", "our", or "us"), based in Mumbai, India, collects, uses, and safeguards your information when you use Smart Bills.

Information We Collect

• Account Information: Name, email address, password (hashed), and profile image.
• Uploaded Files: Invoices and associated metadata, including filename, file size, and content type.
• Usage Data: Timestamps, actions performed, plan usage, and credit consumption.
• Device Info: IP address and browser user-agent.

How We Use Your Information

• To provide and maintain the Service
• To process invoices using AI-based extraction
• To send transactional emails and service updates
• To monitor system health, security, and performance
• To comply with legal obligations

Sharing of Information

We do not sell your information. We share data only with trusted third parties who assist in operating our platform (e.g., AWS S3, analytics providers), and only to the extent necessary.

Data Storage and Security

Data is securely stored in AWS S3. We apply industry-standard encryption and access controls to protect your data.

Data Retention

We retain user data for as long as your account is active or as needed to provide the service. You may request deletion of your data at any time.

User Rights

• You can request access, correction, or deletion of your data.
• You can export your invoice data upon request.
• For assistance, email support (at) smartbills.app.

Cookies and Analytics

We use minimal cookies necessary for authentication and session management. We may use anonymized analytics tools to improve the service.

International Data Transfers

Your data may be processed outside India in regions where AWS or other services are hosted. We ensure appropriate safeguards are in place.

Children's Privacy

Smart Bills is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest effective date.

Contact Us

If you have questions or requests related to privacy, contact us at:
Email: support (at) smartbills.app
Address: CraftingHR Software Solutions LLP,
C-319, Kailash Esplanade, LBS Marg,
Ghatkopar (West), Mumbai – 400086, India